We're here to help. Reach out through any channel below.
Log in to your dashboard and open a support ticket. Our team typically responds within 2 hours during business hours.
Open a Ticket →Monday – Saturday: 8:00 AM – 10:00 PM WAT Sunday: 10:00 AM – 6:00 PM WAT
Bojebit operates online, serving customers across Nigeria.
For trade disputes, please open a support ticket instead — it's faster.
How long does it take to process a trade?
Most trades are reviewed within 30 minutes during business hours. Complex or large trades may take up to 2 hours.
Why was my trade rejected?
Common reasons include: already-redeemed gift cards, card value mismatch, or suspicious activity. Open a support ticket for details.
When will I receive my payment?
Once approved, Naira is sent immediately. Bank credits typically take 5–30 minutes depending on your bank.
How do I verify my account?
Go to Profile & KYC in your dashboard to complete identity verification. You'll need your BVN and a valid ID.
What gift cards do you accept?
We accept Amazon, iTunes/Apple, Google Play, Steam, eBay, Walmart, Vanilla Visa, and more. Check the rates page for the full list.
What cryptocurrencies do you buy?
We accept Bitcoin (BTC), USDT (TRC20/ERC20), Ethereum (ETH), and others. Check the current rates on our homepage.